FAQs for Jaypore360 Homestay

A: Guests must be at least 18 years old to book a stay without supervision. Supervision has to be from the same family.

A: Bookings are confirmed only upon receipt of the required payment. You will receive a confirmation email once the payment is processed. If you book through our website, your booking is confirmed once payment is completed.

A: We accept UPI, online payments and cash. Cheques are not accepted.

A: Extension of your stay is subject to room availability. Please contact us in advance to check availability.

A: You can call or WhatsApp us at +91 82904 63987 for assistance with bookings or payments.

A: Calls for bookings are entertained between 7:00 AM and 11:00 PM. You can drop us a message or WhatsApp outside these hours, and we will get back to you as soon as possible.

A: Check-in is at 1:00 PM and check-out is at 11:00 AM.

A: Early check-in and late check-out are subject to availability and incur an additional charge of INR 500. Early check-in before 9:00 AM or late check-out after 2:00 PM will be charged as an additional night’s stay.

A: Indian guests must present a valid Aadhaar, Passport, Voter ID, or Driver’s License. Foreign nationals need to provide a Passport and Visa.

• Free cancellation is available up to 14 days before check-in.
• 50% of the booking amount is refunded if canceled between 7-13 days before check-in.
• No refund is available for cancellations made within 7 days of check-in.

A: Yes, certain special offers or discounted rates are non-refundable. No refund will be provided if the booking is canceled at any time.

A: You can cancel your reservation by emailing us at jaypore360@gmail.com, messaging us on WhatsApp at +91 82904 63987, or through the booking platform where the reservation was made.

A: If you do not show up for the first night and do not inform us, your booking may be canceled and you will be charged the cancellation penalty.

A: The number of guests must match the number on the booking. Exceeding the room’s occupancy limit will result in additional charges or cancellation of the booking.

A: Pets are not allowed unless specified and agreed upon in advance.

A: Quiet hours are observed from 10:00 PM to 7:00 AM to ensure a peaceful environment.

A: Firearms, explosives, alcohol, drugs, exotic plants, and animals are strictly prohibited. Smoking, non-vegetarian food, and locals from Jaipur or local IDs for check-in and stay are not allowed.

A: A charge of INR 2,000 will apply for lost or damaged keys.

A: Rooms are cleaned daily. Towels and linens are changed every three days.

A: Yes, laundry services are available for an additional fee. Please allow 24 hours for washing, drying, and ironing.

A: The kitchen is available at an additional cost of INR 400 per day per room. Basic necessities like gas, utensils, and detergent are provided.

A: Non-residents are not allowed into guest rooms or the property without prior permission from management.

A: Guests are requested to keep the main gate and doors closed during entry and exit. Roof access is restricted after 11:00 PM.

A: Yes, parking is available. However, cleaning of the vehicle is not the homestay’s responsibility.

A: Yes, power back up is available for most important connections only. In room for one light and Fan, in staircase, one connection in parking. Jaipur doesn’t have major power cut issues, usually because of weather or maintenance this happens.

A: Yes, luggage storage is available free of charge until 9:30 PM.

A: Yes, vegetarian meals are available at an additional cost. Please notify us at least 12 hours in advance for meal arrangements.

A: Options can be discussed at Homestay, however, below are the illustrations; about how much quantity we serve.

• Breakfast: Options include 2 parathas with curd and tea, 3 sandwich triangles with ketchup and tea, or 1 bowl of poha with tea.
• Lunch/Dinner: Includes 1 bowl of gravy vegetable, 1 bowl of dry vegetable, 3 rotis, 1 bowl of rice, 1 papad, and chutney or pickle.

A: Yes, we can assist with transportation for sightseeing or airport transfers at an additional cost.

A: In such cases, we will allow the reservation to be rebooked at a later date, subject to availability and within a 3-month time limit.

A: These terms and conditions are governed by the laws of India, and any disputes will be subject to the exclusive jurisdiction of the courts in Jaipur, Rajasthan.

A: You can reach us by calling or WhatsApp at +91 82904 63987 or emailing us at jaypore360@gmail.com. These FAQs cover the most common questions and scenarios guests may have. If you have any additional questions, feel free to reach out directly.